Training Terms & Conditions

Safety Solutions Consultancy & Training Ltd accepts bookings via the website, email, post and fax, in making such bookings the clients accept this ‘Bookings and Cancellations Policy’.

 

PAYMENT

  • Course fees are payable in full, after a provisional booking has been made an invoice will be raised for every provisional booking made. An invoice sent to a business can be paid by cheque or BACS. A business paying by cheque or BACS should return payment in full after the provisional booking has been made. Places on courses and dates requested cannot be confirmed or guaranteed until full payment has been received.

 

  • The acceptance of a purchase order number is entirely at the discretion of Safety Solutions Consultancy & Training Ltd. In the event Safety Solutions Consultancy & Training Ltd agree to accept a purchase order number instead of payment in advance of the course this will confirm your place(s) on the course and therefore standard cancellation terms will apply. In the event Safety Solutions Consultancy & Training Ltd will not accept a purchase order, full payment is required to confirm a place on a course.

 

COURSE CANCELLATION

  • All cancellations must be made in writing prior to the commencement date of a course. Course cancellations made after a course has been paid for or confirmed by purchase order will be subject to a minimum administration fee of 30%. Where courses are cancelled between 27 and 14 days prior to course commencement a 50% fee will apply.  In the event of non-attendance or course cancellations received less than 14 days prior to course commencement date: full fees will be charged.

 

  • It is the responsibility of the client to confirm the arrival of a cancellation letter or fax. In the event that Safety Solutions Consultancy & Training Ltd do not receive a letter or fax of cancellation giving the required notice then full course fees will be charged.

 

TRANSFER CHARGES

  • Notification is required in all instances and must be in writing. Where notice is received 28 days or more prior to course commencement date a 10% transfer fee will apply. Where notification is received between 27 and 14 days prior to course commencement a 25% transfer fee will apply. Where notice is received fewer than 14 days prior to course commencement full fees are payable.

 

FAILURE TO ADHERE

  • If clients fail to adhere to our policy then the client will be liable to make full payment of fees due. Safety Solutions Consultancy & Training Ltd reserves the right to cancel or change course dates or venues at any time without liability. In these circumstances we will offer at our discretion alternative options, a credit note or a refund of fees paid. Safety Solutions Consultancy & Training Ltd reserves the right to refuse any booking.
  • Safety Solutions Consultancy & Training Ltd will not be held responsible for any financial loss incurred by a client relating to travel and hotel reservations or any other associated costs. Hotels and other accommodation is booked by the client at the clients own risk. If a training course is cancelled at short notice or a course venue is changed resulting in costs being incurred by the client Safety Solutions Consultancy & Training Ltd will not be held liable.

 

DATA PROTECTION & USE OF PERSONAL DATA

  • Safety Solutions Consultancy & Training Ltd protect your privacy and security and do not sell your contact details to third party organisations. Safety Solutions Consultancy & Training Ltd may from time to time contact you via email or newsletter regardingspecial offers and health and safety products and services.